Health Checks and Servicing

We guarantee our customers a truly comprehensive water softener service and that includes expert repairs and servicing of water softener systems by our own team of engineers. Competitively priced and almost always finding a solution to breakdown problems, we work throughout the South East.

We know how frustrating it is when equipment stops working. Although our water softeners are of the highest quality, we appreciate that sometimes things can go wrong. Even the best equipment needs occasional servicing to keep operating at its best, and we offer the on-going support by a team of expert engineers to ensure water softener systems stay reliable and helping home and business customers deal with breakdowns fast.

On the rare occasion that you water softening system breaks down or stops working suddenly, simply call us and one of our experienced engineers will visit your home or office as soon as possible.

As water softener experts with over 30 years of experience in the industry, we have worked on every system imaginable. It doesn’t even matter if you bought your water softener from us or someone else. If you have a problem with it and need it repaired or replaced immediately, just give us a call. We will be more than happy to help.

Health Check £65 

  • Water tested
  • Water pressure tested
  • Functionality confirmed
  • Check/adjust control settings
  • Advise on need for further maintenance and repair

Servicing £114 (not including major parts)

  • As per health check PLUS
  • Fully strip and inspect unit/plumbing
  • Replace routine service parts
  • Check electrical safety (where applicable)
  • Unit fully cleaned and sanitised


*All prices are inclusive of VAT

Why Choose Us?

  • Our water softeners save you money and make  your skin feel refreshed!
  • FREE no obligation survey and quotation
  • Over 30 years’ unparalleled experience in water softeners
  • We know how to get the very best out of water softeners
  • We cater for domestic and commercial needs
  • We also specialise in drinking water filters

Our diverse range of water softener services includes:

  • Supply and installation
  • Domestic and commercial models
  • Custom design and build service for businesses
  • Repairs and servicing to most makes of water softeners
  • Salt supplied and delivered to South East clients

Get Started

Contact us today

We welcome enquiries at any time and experienced members of the team are always on hand to answer questions. Contact us at Cascade Water Softeners to arrange your no obligation quotation.

Visit Us

76 High Street, Newington, Sittingbourne, Kent, ME9 7 JL


Tel: 01795 844100
Mobile: 07970 806613

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